Biggest Follies of the Sales Team
Selling is a sophisticated art that is best learned with time, there are no immediate shortcuts to being an experienced salesman. In reality every businessman or businesswoman is basically a sales person. However beneficial or useful your product or service maybe at the end of the day the main thing that counts is how much or how many did you manage to sell?
It could be a difficult task to offer a comprehensive tutorial on selling tactics through a single article. However, doing a reverse analysis pointing out some of the biggest and greatest follies committed by sales persons can definitely be addressed here.
Selling, be it online, offline or in any other shape is a difficult task to start with. This difficulty is further aggravated if the sales team starts behaving inappropriately. Here you will find the seven greatest and most common blunders of any given sales team/department.
1. Being Over-confident:
Sales persons often want to make big numbers and brag a lot, there’s a tendency to make a killing overnight. In other words trying to sell too much, too quickly.
Remedy: Even before you start a dialogue, always make certain in some manner that the prospective client really needs your offering and that your company has the resources to deliver the goods or services promptly.
2. Posing Grand:
Even if you have got an out of the world offering, it’s all too easy to pretend that it’s a cure-all. There are definitely products that do arguably “make the world a better place” but they are few and far between.
Remedy: Try focusing on helping the customer through offering a solution to their problems, rather than considering them just another customer.
3. Lordliness:
Many sales persons thoroughly remember what clicked in the past, but past flashbacks of memory can easily render the team off-track to changing customer requirements.
Remedy: Make customer satisfaction your prime milestone and measure it through some means, like an objective customer survey.
4. Dehumanisation:
Technologies employed by sales persons are great, but if they become too pervasive they can hinder the human interactions that are at the heart of relationship building.
Remedy: Only use technology where essential and use personal communication skills for important customer meetings.
5. Flooding/Overwhelming:
There’s a tendency to demand more from everybody on the team during times of change, and company may stack up extra offerings, making it difficult for customers to keep abreast.
Remedy: Keeping focused on current customer buying trends will improve the situation.
6. Sales Team Arrogance:
Most of the sales teams have a natural lust for viewing themselves as the kingpins. They think of themselves as the only worthwhile group within the company, this triggers other groups into thinking that sales guys are arrogant.
Remedy: Involve other relevant company groups in the sales process and possibly include them in meetings with key customers.
7. Sales Fatigue:
Being a sales person has its ups and downs and it is by nature a stressful activity. Hectic and round the clock sales activity can breed habitual stress.
Solution: Take time out for yourself and integrate humor and laughter an into your personal sales routine.
About the author:
Bob Ratiyal is a successful entrepreneur with over 15 years home based business experience in Internet Information Marketing, Blogs, Software & IT. Visit his website www.bestonlinefinds.com for the best money making opportunities on the net.




May 23rd, 2008 at 4:29 pm
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